PLEASE READ BEFORE CONTINUING WITH CARD TRANSFER!

1) The House Rewards transfer program is available for a guest to transfer prepaid balances from House Rewards cards that have become lost, stolen, or damaged to a new card. Both the new and the old House Rewards cards must be registered for a transfer request to be completed.

2)In some cases, a House Reward points transfer may be granted to a registered House Reward card member. However, the House Rewards points transfer program is not designed to "collect" rewards, or to transfer rewards from multiple cards to a single card. In fact, transferring multiple cards to a single card can result in our system processing multiple rewards on a single purchase which could cause an unintentional loss of points and/or rewards. We cannot be responsible for loss of points or rewards due to a multiple-card transfer.

3) Transfers between registered house rewards cards will only be processed if both cards are registered to the same guest. If both cards are not registered to the same guest, one of the card's registration information must be changed to match the other card.

4) Each House Rewards transfer must be processed manually in order to assess the validity of each transfer, and may take up to 7 - 10 business days to process.

5) The best way to eliminate the need to transfer points is to register your House Rewards card. That way, if you forget your card, your Barista can lookup your account using your PIN, rather than issuing you a new card. This also allows multiple guests to "share" a card if both guests know the PIN.